Terms and conditions

Terms and Conditions

Welcome to Taxi Trips Lanka. By booking and using our services, you agree to the following terms and conditions:

Booking and Payments

  • Reservation: All bookings are subject to availability. A reservation is confirmed only after a successful payment.
  • Payment Methods: We accept payment via credit card, bank transfer, and cash.
  • Cancellations: Cancellations made 24 hours prior to the scheduled service will receive a full refund. Cancellations within 24 hours of the service will be subject to a cancellation fee of 50% of the booking value.
  • No Show: If the customer fails to show up without prior notice, no refund will be provided.

Services Provided

  • Taxi and Vehicle Rentals: We offer taxi services, bike rentals, Tuk Tuk tours, and safari adventures in Dambulla.
  • Conditions of Use: All vehicles are rented in good condition, and the customer is responsible for any damage incurred during use.
  • Driver Services: All drivers provided by Taxi Trips Lanka are licensed and insured. Customers are required to respect the driver and the vehicle during the journey.

Liability

  • Personal Belongings: Taxi Trips Lanka is not responsible for the loss or damage of any personal belongings left in our vehicles.
  • Accidents and Injuries: Taxi Trips Lanka ensures that all drivers and vehicles comply with safety regulations. However, we cannot be held liable for any accidents, injuries, or damages that occur during the use of our services.

User Conduct

  • Behavior: Customers are expected to conduct themselves in a respectful manner toward our staff and other passengers. Any abusive behavior will result in immediate termination of the service without a refund.
  • Alcohol and Drugs: The use of alcohol or illegal drugs is prohibited during the journey.

Changes to the Terms

  • Updates: Taxi Trips Lanka reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on our website.

Governing Law

  • Jurisdiction: These terms are governed by the laws of Sri Lanka. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of Sri Lankan courts.

Contact Information

For any inquiries or concerns, please contact us:

By booking a service with Taxi Trips Lanka, you acknowledge that you have read, understood, and agree to these terms and conditions.